Payment Policy

This payment policy applies to all purchases made through the official Fresh Wear website. By placing an order, you agree to the following payment terms and conditions.

1. Accepted Payment Methods

To ensure a secure and convenient checkout process, we accept the following payment methods:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

All transactions are settled in US Dollars (USD).

2. Payment Authorization and Charges

- Upon placing an order, your payment method will be authorized to verify sufficient funds.

- Once the order is confirmed and processing begins, the full amount will be charged to your account.

- For pre-order or made-to-order items, partial or full payment may be collected at the time of purchase; specific details will be clearly indicated on the product page.

3. Currency

- All prices listed on the website are in US Dollars (USD).

- If you are shopping from outside the United States, your bank or payment service provider may charge currency conversion fees. Fresh Wear is not responsible for any additional fees charged by your financial institution.

4. Order Cancellation and Refund Rules

Before Shipment: You may cancel your order by contacting our customer service team within 2 hours of placing it. We will issue a full refund to your original payment method.

After Shipment: Orders cannot be cancelled once they have shipped. You may request a return in accordance with our "Refund and Return Policy."

Refund Processing Time: Refunds are typically processed within 3–5 business days of approval. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear in your account.

Refund Method: All refunds will be issued to the original payment method used at checkout.

5. Payment Security

- All payment transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information.

- We do not store your full credit card number, CVV code, or expiration date on our servers.

- Payment processing is handled by trusted third-party payment service providers (such as Shopify Payments or PayPal) that comply with PCI DSS (Payment Card Industry Data Security Standard) requirements.